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The ROI of Gender Diversity: Women Driving Business Success in Blue-Collar Roles

Analysis of 10,000+ warehouse workers, 109,000 dark-store orders and 8,000 flexi-staffing employees, quantifying the cost and margin gains from hiring women.

Published by

FSG

Year

2024

Format

PDF

Context

Hiring more women in blue-collar roles can generate measurable business benefits, including an 11.83% reduction in per-worker cost in dark stores. This white paper makes the business case for increasing women’s participation in entry-level roles across dark stores, warehousing and flexi-staffing. Drawing on data from more than 10,000 warehouse workers, around 109,000 dark-store orders and approximately 8,000 flexi-staffing employees across 26 Indian states, it quantifies potential gains in productivity, retention, costs and profit margins.

Key takeaways

See how higher productivity, attendance and order quality can reduce per-worker costs in dark stores by 11.83%.
Understand how women’s retention, order quality and parcel ageing performance can reduce warehouse per-worker costs by 3.59%.
Explore how hiring women can increase flexi-staffing gross margin per employee by 10.3%.
Use the findings to define and test hypotheses about the business benefits of hiring women.